FAQs

Order & Shipping

  • How long does shipping take?

    • Shipping times vary depending on your location. Estimated durations are available at checkout. Please note these are approximations and may differ.

  • Can I track my order?

    • Absolutely! You'll receive a shipping confirmation email with a tracking number once your order is dispatched. Allow 24-48 hours for tracking information to update.

Returns & Refunds

  • Can I return my items?
    • Yes! We offer a generous 15-day return policy. If you're unsatisfied or receive faulty items, contact our customer support team via email for return assistance.

Payment

  • What payment methods do you accept?
    • We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and offer the convenience of PayPal payments.

Order Processing

  • When will my order ship?

    • Orders are processed and shipped within 24-48 hours after payment verification.

  • Can I change my order?

    • Contact us ASAP if you need to modify or cancel your order. Changes might not be possible once processed by the warehouse. Reach out to our customer support team for assistance.

Security & Privacy

  • Is my personal information secure?

    • Definitely! We prioritize data protection and security. Your information is kept confidential and secure in accordance with the latest regulations.

  • What if I forget my password?

    • Visit the Login page and click "Forgot password." We'll send instructions on resetting your password via email.